Key Account Manager

Job Description

At Danfoss, we believe that energy-efficiency holds the answers to the challenges and opportunities posed by the world today. We encourage all our people to be digitally driven and do the extraordinary so that they question the accepted truths, dare to be bold, and take charge. And we do so in an environment of respect, trust, and entrepreneurship. We enable our customers to look for solutions to mitigate the issues of climate change or improve food supply or finding new ways to master urbanization or drive change through electrification and digitalization. We cannot accomplish anything without our high-performing and diverse teams who feel empowered.

Danfoss Leanheat® Building's AI based IoT solution monitors, controls and optimizes the indoor temperature and humidity of district heated buildings. Our solution improves the energy efficiency of properties, increases the operational efficiency of district heating companies and creates a healthier indoor climate for residents. Currently, Leanheat Building has been installed in 180,000 apartments around the world. Our business is growing internationally and currently we operate in Finland, Denmark, China, Sweden, Norway, Poland, and Germany.

We are now looking for an enthusiastic and self-driven Key Account Manager to join our Sales Team in Finland. As Key Account Manager you will contribute to the achievement of our ambitious sales targets by driving new sales, developing our sales activity and maintaining good customer relationships.

We offer you an interesting position in our international Leanheat Sales Team where you can have an impact on buildings environmental load caused by heating. With our growing business, there is also plenty of room to develop. The position is located at our Helsinki office and we are working in hybrid mode.

Job Responsibilities

The Key Account Manager's responsibilities include solution sales to Finnish and Baltic district heating utilities and partners, contract negotiations, promoting customer satisfaction and ensuring financial targets. In this role, you will be part of our international Sales Team driving Leanheat growth.

Furthermore, your responsibilities include: 

• Solution sales to new customers in targeted segments.
• Cultivate effective long-term relationships with customers/potential customers through regular and meaningful contact.
• Upsell new solutions to existing Leanheat customers.
• Develop and implement sales strategy to expand existing customer base as well as identify new opportunities within assigned territory/markets/Industry.
• Identify and pursue business development opportunities in line with strategic growth plans
• Participate public tenders concerning heating optimization.
• Prepare and deliver product demonstrations and solution presentations (on-site or off-site) to potential and existing customers, industry groups and consultants.
• Participate in sales meetings along with trade shows
• Monitor customer support and satisfaction for technical solutions
• Collaborate with other sales and technical staff to ensure opportunities are followed up and progressed
• Maintain accurate records of sales pipeline

Background & Skills

To be a successful in this role, you should have excellent sales, organizational and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills. Experience of district heating utilities, professional building owners and public frame agreements in Finland is an asset.

• A Bachelor's Degree or higher on relevant field.
• 5 or more years of proven sales experience in relevant industry.
• Ability to influence high-level engagement and relationship building.
• An excellent ability to listen, understand and deliver on customer needs and requirements.
• Must be a team player and have excellent planning and prioritization skills to handle the varied workloads.
• Must have the ability to construct detailed sales plans, develop, conduct training seminars, make presentations and prepare quotes and tenders.
• Knowledge of public purchasing processes in Finland.
• Proficiency in Finnish and English.
• Current knowledge of industry trends and regulations is an advantage, but attitude and willingness to learn will take you a long way.

For more information about the position, please contact Lauri Hiekkanen, Senior Sales Manager at +358407577985.

Employee Benefits

We are excited to offer you the following benefits with your employment:

• Bonus system
• Paid vacation
• Flexible working hours
• Possibility to work remotely
• Pension plan
• Personal insurance
• Communication package
• Opportunity to join Employee Resource Groups
• State of the art virtual work environment
• Employee Referral Program

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss - Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.