OsoiteCountry: Finland (FI)
Location: Hyvinkää,
Location details: Flexible / Uusimaa
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Konecranes Information Technology organization secures sustainable growth and operational excellence through IT Innovation and data insights. The service portfolio is wide; from IT services provided to enable Konecranes business processes, through Helpdesk, all the way to the business intelligence and analytics identifying new business opportunities.
We are a strong expert organization using modern tools and technologies. We have been at the forefront of embracing continuous learning and agile methodologies, driving our fusion teams of IT and business professionals to adapt swiftly, excel in complex projects, and achieve remarkable success.
Customer Engagement and Services is an IT unit responsible for management and development of IT applications and solutions we are using when interacting with our customers - either our employees using when interacting with our customers or our customers directly using the services.
We are looking for Platform Manager to join us
As an IT Platform Manager, you are managing the IT Service we are providing to the users. You are securing robust and compliant solution including well working support operations. We are currently in the process to cloudify our CRM and Field Service solution.
Our development activities are performed in Agile way. Platform manager is managing the Platform team (as a Product Owner).
Can do attitude and IT Service management experience is setting you apart.
Your responsibilities:
To succeed in the role, you have:
Why join us?
We are a global company with history dating back to 1910 - with future looking attitude that has brought us here today. Now together, we are shaping the next generation of material handling for smarter and safer world.
We believe in creating a workplace that is built on trust, flexibility, friendliness and inclusivity towards each other and culture with open communication and low hierarchy. We are a strong expert organisation where you are able to use modern tools and technologies - while embracing agile methodologies and continuous learning and development.
Want to learn more about Konecranes IT and what your future colleagues have to say? Visit our IT career pages on: www.konecranes.com/careers/explore-our-roles/it-careers
Do you have what it takes? Do you see yourself joining our community and taking a key role in our IT organization? If yes, answer the questions in the form and send your application the latest by 04.04.2024 via Apply link below. We appreciate early applications, as we will start interviewing on the go, and the position is filled when the suitable candidate is found.
For further information about the role, please contact Mikko Strömberg - Director, IT Customer Engagement and Services any time via email: mikko.stromberg (at) konecranes.com
Any recruitment process related questions, please reach out to Katre Laan, Global TA Team Lead, email katre.laan (at) konecranes.com
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Location: Hyvinkää,
Location details: Flexible / Uusimaa
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Konecranes Information Technology organization secures sustainable growth and operational excellence through IT Innovation and data insights. The service portfolio is wide; from IT services provided to enable Konecranes business processes, through Helpdesk, all the way to the business intelligence and analytics identifying new business opportunities.
We are a strong expert organization using modern tools and technologies. We have been at the forefront of embracing continuous learning and agile methodologies, driving our fusion teams of IT and business professionals to adapt swiftly, excel in complex projects, and achieve remarkable success.
Customer Engagement and Services is an IT unit responsible for management and development of IT applications and solutions we are using when interacting with our customers - either our employees using when interacting with our customers or our customers directly using the services.
We are looking for Platform Manager to join us
As an IT Platform Manager, you are managing the IT Service we are providing to the users. You are securing robust and compliant solution including well working support operations. We are currently in the process to cloudify our CRM and Field Service solution.
Our development activities are performed in Agile way. Platform manager is managing the Platform team (as a Product Owner).
Can do attitude and IT Service management experience is setting you apart.
Your responsibilities:
- IT service lifecycle management and technical roadmap
- Support model and practises for the IT service
- Other IT Service Management duties
- Day to day platform management operations
- Vendor management
- Team lead of the platform team
To succeed in the role, you have:
- IT Service Management knowledge (ITIL) to be used a framework to follow and apply in everyday work when leading team and collaborating with key stakeholders
- 5 years experience in IT Service Management and ability to demonstrate what it takes to manage IT Service Platform in a consistent manner
- Service orientated mindset and attitude lead the IT service management disciplines
- Excellent communication and negotiation skills to deliver timely and essential communication
- Fluent communication in English, both in written and spoken
- A degree in Computer Science or similar
- Earlier experience in Team lead role is considered highly beneficial
- Experience in the field of CRM or Field Service solution(s) is a benefit / advantage
Why join us?
We are a global company with history dating back to 1910 - with future looking attitude that has brought us here today. Now together, we are shaping the next generation of material handling for smarter and safer world.
We believe in creating a workplace that is built on trust, flexibility, friendliness and inclusivity towards each other and culture with open communication and low hierarchy. We are a strong expert organisation where you are able to use modern tools and technologies - while embracing agile methodologies and continuous learning and development.
Want to learn more about Konecranes IT and what your future colleagues have to say? Visit our IT career pages on: www.konecranes.com/careers/explore-our-roles/it-careers
Do you have what it takes? Do you see yourself joining our community and taking a key role in our IT organization? If yes, answer the questions in the form and send your application the latest by 04.04.2024 via Apply link below. We appreciate early applications, as we will start interviewing on the go, and the position is filled when the suitable candidate is found.
For further information about the role, please contact Mikko Strömberg - Director, IT Customer Engagement and Services any time via email: mikko.stromberg (at) konecranes.com
Any recruitment process related questions, please reach out to Katre Laan, Global TA Team Lead, email katre.laan (at) konecranes.com
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
